The Neos Solutions Suite

A modular, agentic end-to-end solution spanning the patient financial journey built for RCM operations

Patient Referral & Intake

Objective: Convert More Referrals

Connect portals with EHRs and Intake Apps to ingest, qualify, and auto-accept referrals

Eligibility & Benefit Verification

Objective: Prevent Downstream Denials

Maintain accurate coverage data with automated checks, robust benefit validations, and exception handling

Prior Authorizations

Objective: Accelerate Approvals

Ensure visits are pre-approved by submitting requests and checking status timely

Claims Processing

Objective: Clean Claims & Efficient Processing

Submit clean NOAs, Finals and NOE/NOTR and capture claim status

Denials Management

Objective: Rapid Response

Resolve denials fast with automated categorization and targeted workflows, prioritizing high-value cases

Remittance & Collections

Objective: Reconcile Revenue Completely

Auto-post payments, flag variances, and post cash revenue efficiently

Element5 automates

44,312,852

transactions per year

The Power of Neos

Neos AI Agents handle eligibility and authorization functions so staff can focus on more critical tasks.

Icon Network

Create Staff Capacity with a Unified Solution

Automated eligibility verification at the start of care and throughout the admission.
Icon Optimize Cost

Lower Operational Overhead

Automated Commercial and Medicare Advantage authorizations for accelerated speed to care.
Icon Growth

Accelerate Time to Care and Cash

Automated billing and denial management for improved cash flow and optimized revenue recognition.

Neos Features in Detail

Authorization Center

  • Centralized view to manage and track auth submissions across payors
  • Patient-level consolidated view to track all authorization events and approvals
  • One-click review mode to view long-pending authorization and denial exceptions

Intelligent Network Manager

  • Agentic automation for multi-payer authorization submissions
  • Seamless multi-modal EHR integration
  • Payer- and Provider-specific intelligent rules management
  • Payer and Convenor end point and data interface management

Related Resources and Client Stories

Eligibility Product Sheet

Authorization
Product Sheet

Neos
Product Sheet

VNA Health Client Success Story


Extend Beyond RCM with AI Agents

Leverage the power of post-acute building blocks to automate complex workflows across compliance and operations processes.

Audits & Compliance

Objective: Reduce Compliance Labor

Face to Face Audits, Pre-Claim Reviews and COP Required Physician Notifications

Operations Automation

Objective: Optimize Workflow

Autonomous agents handle the paper cuts of post acute operations including OASIS and HOPE to iQIES

Custom Agents

Objective: Adapt to Complexity

Leverage Element5's building blocks to rapidly deploy custom agents to address unique payer or highly localized workflow challenges quickly and effectively

50%
Time Reduction on PCR Submissions
99%
OASIS Submissions Rate
85%
Improvement on Notifications Compliance

What Our Clients Say About Element5

Logo Amedisys
“The automation is processing 93%, we're doing 7% which is kicked out for exception handling. So this is changing our FTE needs, allowing us to utilize staff to work other more complicated tasks in our revenue recovery department.”
Chad Hossink
Director of Admissions, Amedisys
Logo VNA Health Group
"Neos provides an all-in-one solution for managing and viewing authorizations. With one click, we have centralized visibility without having to go to multiple portals."
Revenue Cycle Team
VNA Health Group
Eden Health
“It has been such a major advantage to have all the eligibility check tasks populate at the start of the month, and have the automation processing those while the team focuses on bigger-picture items.”
Christopher Barrett
Authorization Supervisor
Logo ASHN
"The real-time information removes delays from payors, allowing us to process authorizations much quicker and for our patient care to be completed more timely."
Authorizations Team
Alternate Solutions Health Network
Logo interim healthcare
"...iQIES and found them to be a huge benefit that allow us to be scalable. We can actually focus on other mission critical tasks rather than hiring new staff to do these more simple tasks that can be done via automation."
Jessica Havlin
Business Informatics Manager, Interim Healthcare of Upstate, SC
Logo ASHN
"I absolutely love the dashboard—it’s not just visually appealing but also highly functional. Being able to click on a stated error and navigate directly to the patient set is a huge time-saver."
Authorizations Team
Alternate Solutions Health Network

AI Agents for Post-Acute Workflows

Element5 is simplifying work for post-acute care organizations with intelligent automation solutions.

727
Automated Workflows
49
Connected Systems
121k
Transactions Per Day