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An Oxford University study in 2013 told everyone what we’d all been wondering: Will a robot one day take my job? The report — “The Future of Employment: How Susceptible are Jobs to Computerisation?” — offered its ranking of 702 jobs and careers based on how easily they could be automated.
Not surprisingly, the home-based care sector fared pretty well, as therapists, social workers and mental health professionals made up 40% of the top 10 safest jobs.
That does not mean that robotics and automation have no place in home-based care. The contrary. Robot process automation, or RPA, is software that uses artificial intelligence and machine learning to automate a variety of menial, repetitive tasks that otherwise fall on clinicians. In home health and hospice, RPA is hugely beneficial for revenue cycle work, for example.
“RPA takes large, basic, A-to-Z processes that don’t require subjective human decision-making, because it’s been mapped all the way through, and runs these processes without error, 24/7,” says Jennifer Maxwell, CEO and co-founder of Maxwell Healthcare Associates (MHA).
RPA saves home-based care providers both time and money, and is a long-term cost savings tool...
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