Demystifing RPA for post-acute care

A solution for teams with too much work, and too little time.
RPA led workflow automation is engineered to let you remain hands-off, yet stay on top of everyday processes.

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Why post-acute needs a new way of working

The post-acute care industry is riddled with inefficiencies. From disparate systems that don’t communicate with each other to long processes of revenue recognition. Regulations and compliances have made it even more difficult for teams to spend more time on patient care and less time on processes.

Most of these processes are repetitive and require a resource to sit behind a screen and perform several hundreds of clicks without errors. Now, if these tasks were moved from the hands of resources and automated to perfection, post-acute staff can perform on top of their licenses . AI and RPA are making this happen.

Here's an example of how a home-health agency is using RPA

What is RPA?

RPA or Robotic Process Automation is a system of recording tasks as a human would. Machines are then instructed to execute these tasks in the exact manner as a human would. Robots (or bots) find logical steps and perform repetitive manual tasks with no human intervention.

Robots… Sounds scary? Not at all

When we refer to robots, we’re talking about a software or a program that has been written to emulate human actions. For all practical purposes, robots are nothing more than Digital Assistants who have been trained to take on mundane and repetitive tasks, and can do all the heavy lifting for you.

Getting started on your RPA journey is easier than imagined. Try the guide below for all the essentials to get your RPA journey moving

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Post-acute care needs a healthy dose of RPA

The many challenges of post-acute organizations include changing regulatory requirements, reacting to payer reimbursement changes and operating between disparate and often antiquated technology systems.
This oftens means teams are increasingly spending time on manual processes and paperwork.

Five things RPA can help do for your post-acute organization

Faster revenue recognition
With RPA looking into errors, denials, operational bottlenecks, and more the opportunity to translate outcomes to revenue is rapidly accelerated.
Improved employee satisfaction
With teams having to spend less time performing mundane clicks, they’re performing at the top of their licenses leading to better retention.
Low investment. High ROI.
Investing in RPA doesn’t drill a massive crater in operating budgets. Infact, organizations experience tangible ROI as soon as they’ve been able to deploy.
Easy implementation. Low disruption.
RPA doesn’t demand that you reengineer all the existing systems. The bots are able to perform autonomously without having to change current processes.
Highly scalable and flexible
Deploy bots at will, and scale up or down depending on the number of tasks you want to automate and move from your teams.

Will RPA make existing jobs redundant?

Not at all, a large part of today’s post-acute labor are spending an inordinate amount of time on repetitive processes they cannot avoid. This eats onto the time they need to spend  on core business problems or patient care. RPA enables you with a digital assistant who takes on all the mundane tasks, so you can focus on the larger picture.

Changes you can see on implementing a digital assistant in your organizations

Minimal errors

The bots are programmed to follow rules, Hence, making mistakes on set processes is next to virtually impossible.

Speed and productivity

What would take a human hours to complete, a bot does in merely minutes. This means more work gets done in the same amount of time.

Cost Savings

Organizations that have successfully implemented and RPA strategy have seen savings of up to 80% in overall accumulated costs.

No disruption or fatigue

Bots don’t get tired or worn out. They can perform the tasks as efficiently the first time and the 1000th time without being affected  by extraneous factors.

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