Buckeye's operational efficiency increased using Element5's Medicare NOA Submission & Denial Management automation

Solutions Deployed
  • NOA Submission Automation
  • Denial Management Automation
Home Health


In transforming Buckeye Home Health Care's Medicare billing, Element5's automation dramatically reduced denial rate by 54%. In addition, Buckeye Home Health achieved 100% timely NOA submissions, up from 98.5%, highlighting enhanced efficiency. This has allowed Billing Specialists to allocate more time to strategic AR follow-up, positively impacting overall productivity.

The Challenge

Buckeye faced challenges with their Medicare operations, including time-consuming NOA audit/submission processes and limited resources within the Medicare team, consisting of just one Medicare Billing Specialist and supervisor for six locations. Additionally, they encountered denial management issues due to a high volume of remittances. Delays with past due denials meant that, even when they identified issues for re-billing, they were past the corrected claim timely requirements and resulted in write-offs.

The Solution

Following the implementation of Element5 automation, Buckeye saw significant improvements across the board. The timely NOA submission rate increased to 100%. Additionally, there was a substantial drop of 34% in denial percentage, showing much-improved efficiency. This improvement also freed up more time for Accounts Receivable (AR) follow-up, resulting in fewer late claim submissions or appeals. Overall, these upgrades led to a remarkable increase in team productivity and workflow efficiency at Buckeye.

Enter your email to access the full case study

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

The time the NOA and Denial Management Automation has allowed our team has been such a huge asset. We recently updated our Practice Management System to WellSky, along with acquiring another agency, so having the E5 Automation to streamline our processes and improve our Team’s daily workflow has been extremely beneficial.

Sue Dallicardillo


Billing Manager