Patient Portal Automation solution helps maintain a clear, direct, and secure line of communications with the patient, right from the point of their registration, to ensuring they are aware of their plan of care, appointment schedules, medical diagnosis codes, medications, and more. An automated patient portal allows for more frequent, targeted communications with specific patient groups or individuals. It further removes the burden of reminders, schedule updation, etc from the shoulders of clinical teams and allows them to focus solely on patient care related tasks.
Step 1
Check for active patient schedules
Step 2
Update patient portal with relevant information
Step 3
Notify patient & clinical team of upcoming visits
Step 4
Allow bi-directional information exchange
Step 5
The patient portal automation streamlines communications related to appointments, vaccines, referrals, pre-procedure prep, follow-up and monitoring, and patient balances. Ensuring that the patient can be engaged and updated in their care while ensuring that related scheduling tasks do not keep the clinical teams busy and away from their patients.
The patient portal also helps improve patient engagement through automated periodic survey disbursal, which can be further customized for engagement & personalized through various system integrations.
See how trained robots perform tasks, faster and more efficiently, between systems just like a human user would. Everything you see in the video is performed with no manual intervention.
According to a recent survey, more than half (52%) of health system chief information officers (CIOs) ranked deploying patient engagement technology as their top priority for 2021. One of the main drivers for this is the need to improve patient satisfaction and stay connected with patients.
A plan to ensure good communication before, during, and after care disbursal is a critical requirement for post-acute care organizations and the Patient Portal automation solution is the perfect tool to execute on this plan.