Eligibility/Insurance verification is a multi-step task at any post-acute organization requiring multiple logins into disparate systems of record to verify information provided by a single patient.
Step 1
Monitor patient referrals requiring eligibility checks
Step 2
Extract & analyze patient insurance data
Step 3
Verify eligibility information at payer site
Step 4
Upload status and supporting documentation to EHR
Step 5
When performed manually, it can potentially take several hours over just a week and seriously hinder the time to care, with studies even suggesting it can affect referral rates due to provider preference for organizations with a seamless intake process.
Element5's Insurance verification automation solution completely removes the need to sift through different systems of record to ensure care delivery can begin at the earliest and proper reimbursements go through on time. The system automates the task of scanning for patient insurance data, extracting & analyzing it to verify relevant plan information, and updating the same on the EHR.
See how trained robots perform tasks, faster and more efficiently, between systems just like a human user would. Everything you see in the video is performed with no manual intervention.
Errors in patient eligibility have a cascading effect across processes in the post-acute care
ecosystem. The effective ability to identify patient coverage before patient visits is critical to
minimize operational overheads and financial bottlenecks.
Insurance verification automation helps ratify patient insurance eligibility, easing the intake
process and eliminates the need for time-consuming manual verification of new referrals.