Inbound Fax Automation

Inbound Fax Automation, simply put, is a system of ensuring top quality of all incoming documentation on the organization's fax systems. The system completely removes the need for staff to manually perform quality checks on incoming documentation related to the various administrative processes relevant to care.


Step 1

Open inbound documentation

Step 2

Review against set criteria

Step 3

Flag order as signed if it passes review

Step 4

Flag order for human review if criteria unmet

Step 5

The inbound fax automation solution monitors all incoming communications against set criteria for errors, completeness, timeliness, and relevance. The system only allows the communication loop to complete if the documentation received meets the set criteria for clearance.

If any of the requirements are not met, the communication is then flagged for human review. A simple yet foolproof automation solution that post-acute care teams can benefit greatly from in ensuring all received documentation is up to compliance requirements.


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Benefits and ROI

  • Remove the need to constantly manage incoming communications for quality to ensure smooth operations
  • Improve communications efficacy with the help of an always-on digital assistant that duly performs all quality checks
  • Improve care delivery, compliance, and staff satisfaction with timely, verified information exchanges and uploads to the organization's database

Fill this form for a personalized demo with our team.

See how this workflow can deliver tangible ROI to your organization.

Watch this workflow in action

See how trained robots perform tasks, faster and more efficiently, between systems just like a human user would. Everything you see in the video is performed with no manual intervention.

Huge volumes of information are exchanged every day by post-acute care organizations, from administrative documentation to all the relevant checks required to be performed to ensure timely, efficient, and compliant patient care.

All the inbound communication, when monitored manually can be a seriously tedious task, the repetitive nature of ensuring no erroneous documentation is being accepted and is filed under the relevant system of record is critical. All of the inbound fax for any organization can be managed seamlessly without any human intervention and only require oversight for scenarios the system deigns to flag with Inbound Fax Automation.

Fill this form for a personalized demo with our team.

See how this workflow can deliver tangible ROI to your organization.
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