Denials in claims management can cause problems across the revenue cycle. Understanding why they were denied, correcting them for submission to adjudication is a time-consuming process that involves several hours of manpower.
Monitor clearinghouse for new EOBs
Identify denied claims from EOBs
Import denials status, reason code to EHR
Redirect claim to staff for correction
Manually managing denials is tedious and error-prone, claim denial management automation allows post-acute care teams to spend less time on a day-to-day basis with them. This prevents errors when it comes to claim submissions, ensuring smooth cash flow and reducing effort for staff on rectifying errors and reprocessing denied claims.
See how trained robots perform tasks, faster and more efficiently, between systems just like a human user would. Everything you see in the video is performed with no manual intervention.
Element5's denial management automation solution removes the need for care staff to perform all the manual processes required to rectify denied claims. Mitigating the trouble of all the tedious, repetitive documentation enables clinical staff to focus solely on patient safety and ensuring all their needs are met.
The automation solution monitors clearinghouse(s) for newly posted EOBs, utilizing business process rules, it identifies all the denied claims from EOBs and imports them into the EHR along with the relevant details such as denial status, reason code, etc. Thereafter, the workflow triggers the redirection of these denied claims to the relevant staff for re-correction at the earliest possible time. This helps save hundreds of hours every week on the manual, repetitive task of scouring through the EOBs for denials and the subsequent reprocessing of denied claims.
Monitor Clearinghouse(s) for newly posted EOBs, Identify denied claims from EOBs on the posting date, and Import into EHR the denial status, reason code, and trigger workflow in EHR to route the claim to the appropriate staff for correction (all before the 835 is even available to download from the clearinghouse)